Yes, for more information please check it in the rooms listing page, you can find exact description about room’s furnitures and equipments. Every apartment has washing machine, microwave, kettle, plates, pans, glasses, mugs, cutleries and other kitchen accessories.

Rooms have bed, student desk and chair, bedside table or coffee table, wardrobe or commode, curtains, carpet, decor pictures/plants.

Yes, we are providing two sets of bed sheets, towels and other household textiles in our apartments so everything will be ready for your arrival. 

You can find all of details about our company in the Terms of Use and Policy document. The website also has the SSL certificate and connected with Stripe, Paypal and Woopayments which needs company tax number and other security details at registration. Also you can find our current and previous tenants reviews on the website.

The extra cost is already calculated to the rental fee price, so you won’t charge for more extra fee but in the contract you will see fix 100 euro/month for the extra cost which is includes every utilities cost, common cost, cleaning and maintenance fee, wifi internet.

This price is fix but not unlimited so we need our tenant’s responsibillities to take care of the consumption!

We can sign your address card, no problem with that which is normally enough from our side to help you complete the process but if you need us to help more please contact us: info@suzanneapartments.eu

We have cleaning service, it is mandatory as we want to keep our apartments in the best condition and want to make sure that all of tenants are keeping hygienic rules. The cleaning lady normally is going twice in a month in every second week. The cleaning schedule is sending to our tenants in every first days in every month.

For maintenance issues: we have handyman for little things and for bigger things we have an expertmen team. As problems are happening all the time you can count with us to solve them as soon as possible. You should only report the problem with pictures/videos and after we will try to manage within few days.

Simply you can book your room on the website and pay the first month of rental fee by bank transfer or card. After that you will get your lease contract via email in pdf form which will be signed by us. You will have 24 hours to read, sign and send it back to us with your signature(we can accept digital signature too or you can print and scan it back).

You have the possibility to cancel your reservation 1 month before you arrive. After this period you have options as well if you can replace yourself with someone we can give you the money back when we have the contract with the new tenant and their payment arrived to our bank account. The replacement option can work during your contract as well if you need to leave earlier or you have emergency in your life.